I stayed at Best Western Plus Amedia Wien for four days, and while the spacious rooms and comfortable beds were pleasant, I was disappointed by the cleanliness of the hotel. The public areas have a contemporary feel, and the breakfast offered a wide variety of choices. However, my room wasn't cleaned during my entire stay, which significantly impacted my experience.
Rooms
6.0
The room was spacious and had a comfortable bed, but I was disappointed that it was not cleaned throughout my stay.
Service
6.0
While some staff members were helpful, the lack of attention to cleanliness was a letdown, and there was a noticeable gap in service quality from previous visits.
Location
6.0
The hotel is situated on a main road leading to the city center, making it convenient for transport, but it is a bit of a trek to reach major attractions.
Dining
6.0
Breakfast offered a decent variety, including fresh fruits and pastries, but my overall impression was that it didn’t meet the level of previous visits.
Facilities
6.0
Amenities such as a fridge in the room were appreciated, but the lack of thorough housekeeping was disappointing.
Ethan
United Kingdom,
November
2024
6.0/10
During my stay at Best Western Plus Amedia Wien, I appreciated the spacious and clean room which provided a comfortable night’s sleep, but I found the location a bit too far from central Vienna (though it was easily reachable by public transport). The breakfast options were decent but could have been improved with more variety. Additionally, there were some issues with room maintenance that impacted my overall experience.
Rooms
6.0
My room was large and clean but had some lighting issues that took a while to resolve. The decor was nice, but I felt it could have used more brightness.
Service
7.0
The reception staff spoke good English and generally helped with queries, though I encountered some delays in addressing room maintenance issues.
Location
7.0
While the hotel wasn't in the city center, I found it reasonably accessible with nearby public transport options that made getting around convenient.
Dining
6.0
Breakfast offered some nice choices like sausages, but I wish they had ensured items were replenished for late risers, and there seemed to be concerns about keeping personal items safe.
Facilities
7.0
The hotel provided various facilities like room service and a luggage room, contributing positively to my stay, though the cold bathroom could have used better heating.
Gerald
United Kingdom,
November
2024
5.2/10
My stay at Best Western Plus Amedia Wien was quite enjoyable, with spacious rooms and a great location near public transport. The staff were exceptionally welcoming and helpful, making my experience even better. However, I found the breakfast pricing to be a bit steep, which led me to skip it during my stay.
Rooms
8.0
I appreciated the spaciousness of the room, making it comfortable for my needs. It was clean and came equipped with amenities like a kettle and a fridge, which were very convenient. The beds were particularly comfortable, enhancing my sleep quality.
Service
9.0
The staff provided fantastic service; they were friendly and eager to assist. I was impressed by how quickly they addressed a shower issue I had, fixing it promptly. A special shout-out to Ari, who went out of her way to offer transportation guidance and ticket assistance.
Location
8.0
The hotel's location was ideal, with easy access to various public transport options. It took about 30 minutes to walk to the city center, but buses and trams nearby made getting around convenient.
Dining
7.0
While I found the breakfast buffet nice with a decent variety, I thought the €17 price tag per person was quite high. I opted to buy breakfast supplies from a nearby supermarket instead, which was a good alternative.
Facilities
8.0
I found the hotel to be well-maintained with good facilities like solid Wi-Fi and effective heating/cooling systems. Check-in and check-out were seamless, which I appreciated, especially after a long day of exploring.
Avery
United Kingdom,
October
2024
7.2/10
I had a very enjoyable stay at Best Western Plus Amedia Wien. The location was fantastic, providing quick access to public transport and nearby supermarkets. My room was spacious and clean, equipped with everything I needed. However, I encountered a couple of issues during check-in that required extra time to resolve, which could have been smoother.
Rooms
9.0
My room was large and spacious, although it could have used a curtain to separate sleeping areas better. It was clean and very comfortable, particularly the pillows, which made for a great night's sleep.
Service
10.0
The staff were all friendly and accommodating, especially Monika at the reception, who genuinely cared about my experience. They were quick to resolve my issues when they arose, which I appreciated.
Location
10.0
The hotel is in a wonderful location, close to both tram and metro stations, making it easy to explore the city. I enjoyed that the area felt more residential, which contributed to a quieter atmosphere at night.
Dining
9.0
Breakfast was buffet-style, offering a rich variety of foods, including sausages, eggs, and fresh pastries, all of which I found good. There are also many great dining options nearby for lunch and dinner.
Facilities
9.0
The wellness area was free for guests and perfect for unwinding after a day of sightseeing. I also enjoyed the two bars available for snacks and drinks.
Ava
United Kingdom,
October
2024
6.8/10
I had a pleasant stay at Best Western Plus Amedia Wien, enjoying the comfortable beds and the helpful staff. The breakfast offered a nice variety, though I wished for even more options. While the location was a bit quieter than I expected, it was still convenient for accessing public transport to the city's attractions.
Rooms
8.0
The room was a good size with a clean and well-maintained bathroom, complete with a big bathtub and a great shower. I appreciated having a kettle and fridge for my drinks. However, the view wasn't particularly amazing.
Service
9.0
The staff throughout the hotel were friendly and very accommodating, especially the reception team who offered helpful tips on transport and local attractions. A few minor issues arose but were quickly resolved.
Location
7.0
The hotel's location was quiet, yet conveniently close to public transport. I found it easy to reach popular sites by bus or subway, even if it was a bit removed from the main tourist areas.
Dining
7.0
Breakfast was a buffet with various options, but I found the coffee to be lacking. Having snacks available at the bar was a plus.
Facilities
8.0
I enjoyed the wellness area for relaxation after a long day of exploring. The room amenities like a fridge and kettle added a nice touch, although I would have liked to see more facilities, like a pool.